Return Policy

In order to create maximum satisfaction for you When you receive the product, please check the completeness of the product. If found that there is an error caused by the company You can return or exchange the product. with the following steps

1. Please contact the company to return the product within 3 days of receiving the product
2. Delivery of goods back to the company through a checkable channel, such as sending via EMS , which the company will be responsible for the shipping cost (Refund with product cost)
3. The returned product must be in the same condition as when you received the product, all documentation, manuals and accessories are intact.
4. When the company receives the product and checks for errors as informed will return the product or exchange the product as agreed

To return or exchange the product, please contact 02-521-0229 , 081-776-8329 or email info@octopus.co.th.

Conditions for refund/replacement

• The company will change the product to a new item in the same model only. In the event that the original product is out of stock, the company will refund you. or offer nearby products instead

The company will return the product by transferring the cost of the product together with the return shipping cost. to bank account with the same name as the purchaser only